Anthem BC Anywhere App Reviews

The app design is very clean, but it takes forever to load between screens and the information available is very limited. For instance, it only shows claims for the last 3 months–you cant go back further. Basically its good in a pinch but by no means a substitute for the web based portal.

This app has not worked since I registered and logged in. Asked if I want to use Touch ID to log in and I said yes... CANT use Touch ID to log in. Still have to use the password. Once logged in I CAN NOT access my ID cards. It has been telling me for a week there is an error try later... later comes and the issue is still not fixed. This app needs some major fixes done to it so we can use the app with no problems. Very inconvenient when I have not received me ID cards via mail and I can not access them on the app which is suppose to be the easier more convenient way... ANTHEM FIX YOUR APP!!! YOU HAVE THE MONEY!!!

When I try to log in, it tells me to call their help line without any explanation as to why it wont log me in. The password is definitely correct.

This application literally does nothing more than take up precious GB space on your mobile device. Spare yourself the effort.

"Found" my info, but cant sign in. Signed into the site with exact same information no problem. The worst.

Every time I try to see any data or claims it says an error has occurred. Please fix the app!

Many things are not functional! I cant even check my id card!

Cannot login with the username and password into the app. Same username and password works on the website... what the heck really...

Have been an Anthem BC member at with same employer for over 17 years. I clearly entered my name, DOB, and exact member number. The app was unable, after NUMEROUS tries, to identify me as a current member. I even tried leaving off the standard first three digits (XGT) that precede the actual numeric digits ( similar to how the providers offices request it). Still no good. The app suggests calling BC. If I were to do that, and stay in hold forever (as always) then what is the purpose of the app in the first place? None. There isnt one. Save your time and frustration and skipped this poorly developed, poorly interconnected app. We are all simply doomed to be placed on hold regardless of the simplicity of our inquiries.

The information is not up to date and it doesnt show any of my benefits.

This app is useless. Navigating the app gives me a constant message "sorry, looks like something isnt working". My claims wont load. BCBS should ask whoever developed this app for a refund.

I cant even get passed the login screen. Ive tried retrieving and resetting my information countless times and Ive solo Ken with customer support. Nothing works and they have no help to offer. A total waste.

I got this app so I could have a copy of my ID card with me all the time. Although the description and screen shots in the App Store show you can do this, it is all a facade. If you want to change your communication settings or have them link your medical record with WebMD, so they can spy into your personal data more easily, by all means go for it.

Utter useless and piece of cra$ Same issue as other reviewers. Userid pwd works on desktop but not in iOS. Call wait times are in hours. 0 star- 1 is way too many.

As often as I see this message within the app, they should consider using that as the app name...

As everyone else has stated, weve been with Anthem for over 15 years and after multiple attempts, the app is ALWAYS unable to locate out information! What trash this app is!!!

So it looks like everyone is right. Im always a little skeptical about one star reviews as many blame the app when they dont know what they are doing. I registered online and attempted to register here. That didnt work. So I tried to log on using my already registered info. I was hopeful when it asked me if I wanted to use Touch ID. But nope. Spinning circles and then a message to call the help desk. Nah... after reading the reviews I know better. An unnecessary app in the first place but would be kinda nice. If it worked. Maybe someday.

The other reviews are right. This app is useless. It wouldnt accept my login and suggested I call customer service. Total waste of time. Dont bother downloading this app. Theres nothing here.

Wont even allow me to register

First off I can login from the website but not the app. Call Anthem support, they say "Yeah everyone is having that issue and there is no eta" Why put out an update to your app when cant login??